Privacy Policy

We collect only the information needed to understand your agency's requirements and respond to your enquiry. We do not sell personal information, and we do not collect sensitive categories of personal data through this website.

The categories of information collected through our enquiry forms are listed below.

We collect your full name so we know who to address when we respond. Your name is used solely for communication about your enquiry and any resulting partnership discussion.

We collect your country and city to understand your time zone, to schedule calls at convenient times, and to understand which regions our partner agencies operate from. We do not use this information for profiling or advertising.

We collect your WhatsApp number and email address so our team can respond to your enquiry and continue the conversation through your preferred channel. We contact you only about your enquiry unless you ask us to stop.

If you choose to share your agency website, we use it to review your public services and positioning before speaking with you. Providing your website is optional.

The services you select (for example paid advertising, social media management, branding and creative) help us understand what your agency currently offers and where our fulfillment support may fit. This is used for qualifying and preparing our response.

We use the information you submit to:

• Respond to your enquiry, typically within 24 hours.
• Understand your agency's services, market and requirements.
• Prepare a relevant proposal or service discussion.
• Communicate with you by email or WhatsApp about your enquiry.
• Maintain records of business enquiries as required for ordinary business operations.

Enquiry submissions are transmitted over an encrypted connection and stored in an access-controlled database. Access is limited to team members who need it to respond to enquiries. We apply reasonable technical and organisational measures to protect the information against unauthorised access, alteration, disclosure or destruction.

We do not sell, rent or trade your personal information. We share information only with service providers that help us operate our website and business (for example hosting, analytics or communication tools), and only to the extent necessary for those purposes. Where a provider processes data on our behalf, we expect it to maintain appropriate confidentiality and security standards.

We may disclose information if required by law, regulation or valid legal process, or to protect our rights and safety.

We keep enquiry information only as long as it serves a legitimate business purpose — for example, while a partnership discussion is active, or for a reasonable period afterwards for record-keeping. Information that is no longer needed is deleted or anonymised. The exact retention period is [retention period — to be confirmed].

We use measures including encrypted connections, access controls, spam and abuse protections on forms, and least-privilege access to enquiry data. No method of transmission or storage is completely secure, but we aim to protect your information using commercially acceptable means.

Depending on your location, you may have rights to access, correct, export or delete the personal information we hold about you, to object to or restrict certain processing, and to lodge a complaint with a supervisory authority. To exercise any of these rights, email us at hello@agencyfulfill.com with enough detail for us to identify your enquiry. We respond to verified requests within a reasonable timeframe.

This website uses only the cookies necessary for it to function. We may use privacy- respectful analytics to understand aggregate website usage (such as which sections are viewed and which buttons are clicked). Analytics is configured to run only with a valid measurement ID and can be disabled without affecting site functionality.

We do not use advertising cookies or cross-site behavioural tracking on this website.

For any privacy question, request or concern, contact us at hello@agencyfulfill.com, or use the contact form on our website. Full business contact details will be published here once confirmed.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The date at the top of this page indicates when the policy was last revised. Significant changes will be highlighted on this page. [Effective date — to be confirmed]